REFUND POLICY

We offer a 30-day return policy, giving you up to 30 days after receiving your item to request a return.

To begin a return, please contact us at info@tryelvar.com.
Once your return is approved, we’ll provide a return shipping label along with instructions on how and where to send your package. Please note: Items sent back without first requesting a return will not be accepted.

For any return-related questions, don’t hesitate to reach out to us at info@tryelvar.com.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective or damaged. This helps us quickly evaluate the issue and make it right.

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Exceptions / Non-Returnable Items

Some types of items cannot be returned, we understand that we sell supplements, however if the supplement does not live up to your standard within a 30 day period, you are entitled to begin the process of a refund. We do not accept returns on hazardous materials, flammable liquids, or gases.

If you have concerns about a specific item, feel free to contact us at info@tryelvar.com before placing your order.

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Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, your original payment method will be refunded automatically within 10 business days.
Please note it can take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at info@tryelvar.com.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.